Privacy Policy
How ACC Samoa collects, uses, and protects your personal information.
Last updated: January 2026
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Introduction
Section 1 of 9
The Accident Compensation Corporation (ACC) Samoa is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our portal and services.
By accessing or using the ACC Samoa portal, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of our services.
This policy is governed by the laws of Samoa and applicable privacy regulations.
Information We Collect
We collect information necessary to provide and administer ACC services. The types of information we collect include:
Personal Information
- • Full name and date of birth
- • Government-issued identification numbers
- • Contact details (address, phone, email)
- • Employment history and occupation
- • Gender and nationality
Employment & Levy Information
- • Employer name and ACC number
- • Wage and salary details
- • Levy contribution records
- • Monthly return filings
- • Payment transaction history
Institution Information
- • Institution name and registration number
- • Institution type and member counts
- • Contact person details
- • Location and village information
- • Supporting documentation
Usage & Technical Data
- • Login timestamps and IP addresses
- • Browser and device information
- • Pages visited and features used
- • Session duration and activity logs
- • Cookies and similar tracking technologies
How We Use Your Information
Your information is used solely for legitimate ACC purposes:
Data Sharing & Disclosure
ACC Samoa does not sell your personal information. We may share your information only in the following circumstances:
- Government Agencies
With Samoan government ministries and departments as required by law or for public interest.
- Service Providers
With trusted third-party vendors who assist in operating our systems, subject to strict confidentiality agreements.
- Legal Compliance
When required by law, court order, or to protect the rights and safety of ACC Samoa, its users, or the public.
- With Your Consent
Any other purpose for which you provide explicit consent.
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
Encryption
All data transmitted between your browser and our servers is encrypted using TLS 1.3 protocol.
Access Control
Role-based access controls ensure users can only access data relevant to their role.
Data Backups
Regular encrypted backups are maintained to prevent data loss and ensure business continuity.
Important: While we take every precaution, no method of electronic storage or transmission is 100% secure. We encourage users to maintain strong passwords and not share their login credentials.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account + 7 years |
| Levy payment records | 10 years |
| Monthly return filings | 7 years |
| Supporting documents | Duration of account + 3 years |
| Session and activity logs | 12 months |
Your Rights
As a user of the ACC Samoa portal, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete information.
Right to Deletion
Request deletion of your information, subject to legal retention requirements.
Right to Restrict Processing
Request restriction of how your information is processed.
Right to Data Portability
Request transfer of your information to another service provider.
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Accident Compensation Corporation
Private Bag, Apia, Samoa
We aim to respond to all privacy-related inquiries within 14 business days.